Usmania Helping Hands Society (“we,” “us,” or “our”) operates the website usmaniahelpinghands.org (the “Site”). We are deeply committed to protecting your privacy and ensuring that any personal information you share with us is handled securely and transparently.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information to provide better services, process donations smoothly, and communicate effectively with our supporters.
A. Personal Information You Provide Voluntarily
We collect personal information that you explicitly share with us when you fill out forms on our Site, make a donation, sign up to volunteer, or contact us. This may include:
Identity Data: Full name, age, gender.
Contact Data: Email address, phone number, physical/mailing address.
Financial Data: Bank account details or transaction IDs (collected solely for verifying direct bank transfers or UPI payments). Note: We do not directly store credit/debit card numbers on our servers.
Tax Compliance Data: Permanent Account Number (PAN) as required by Indian tax laws for issuing official donation receipts.
B. Automated Technical Data
When you visit our Site, certain technical data is collected automatically by our website host or standard analytics tools. This includes:
Your IP address.
Browser type and version.
The pages of our Site that you visit, the time and date of your visit, and the time spent on those pages.
Device type (e.g., mobile or desktop).
2. How We Use Your Information
We use the collected information for specific, legitimate organizational purposes, including:
Processing Donations: To verify financial transactions, allocate funds to specified programs (like the Saheli Center or Annam Initiative), and issue official digital donation receipts.
Communication: To send you transaction confirmations, operational updates, newsletters, and donation appeal drives.
Volunteer & Program Management: To coordinate with individuals who apply to volunteer or join our community programs.
Legal Compliance: To maintain precise financial records in accordance with Indian regulations governing non-governmental organizations (NGOs).
Website Optimization: To analyze traffic patterns and improve the functionality and security of our Site.
3. Data Protection & Security
The security of your data is of paramount importance to us.
We implement industry-standard electronic and administrative security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Access to your personal information is strictly restricted to authorized staff members and volunteers who need that data to perform their specific duties (e.g., our accounts team issuing receipts).
4. Sharing & Disclosure of Information
We do not sell, trade, or rent your personal data to third parties under any circumstances.
We may only share information in the following limited scenarios:
With Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our operations (e.g., a secure bulk-email service), provided they agree to keep this information strictly confidential.
For Legal Obligations: If required by law, court order, or government authority (such as the Income Tax Department of India) to comply with legal processes or regulatory reporting.
5. Cookies
Our Site uses “Cookies” (small text files placed on your device) to enhance user experience and analyze web traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our Site may not function optimally.
6. Your Data Rights
You have complete control over your personal information. Depending on your location and applicable laws, you have the right to:
Request access to the personal data we hold about you.
Request corrections to any inaccurate or incomplete personal information.
Request that we delete your personal data from our active communication databases.
Opt out of receiving newsletters or promotional updates at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our operational practices or legal requirements. Any updates will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
Organization Name: Usmania Helping Hands Society
Office Address: firdaus nagar, Near Flyover, Aligarh, UP]
Email Address: usmaniahelpinghands@gmail.com
Phone Number: +91 9368915162